These Terms and Conditions govern your use of the 7 lucky platform. By creating an account or using any part of the platform, you agree to the rules set out below. Please read this page carefully before you start playing. If you have questions about any section, visit the FAQ page or contact our support team.
Last updated: June 2025. These terms apply to all registered players on 7lucky.app.
To register and use the 7 lucky platform, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that you meet these requirements and that online gaming is not prohibited under the laws applicable to you. 7 lucky reserves the right to request proof of age or identity at any time. Accounts found to belong to underage players will be closed immediately and any balance may be forfeited in accordance with applicable regulations. It is your responsibility to ensure that your use of the platform complies with local laws in your area.
Each player is permitted to hold only one account on the 7 lucky platform. Duplicate accounts are not allowed and may result in the suspension or permanent closure of all associated accounts. You are responsiblefor keeping your login credentials confidential and must not share your username or password with any other person. If you suspect that your account has been accessed without your authorisation, you must notify the 7 lucky support team immediately so that appropriate action can be taken. All information provided during registration must be accurate and up to date — providing false details may result in account suspension and the withholding of any pending withdrawals.
All transactions on the 7 lucky platform are conducted in Philippine pesos (PHP). Deposits are processed through supported local payment channels including GCash, Maya, and online banking, and are credited to your account balance upon confirmation of the transaction. Minimum and maximum deposit amounts are displayed at the time of transaction and may be updated periodically. Withdrawals are processed to the same payment method used for the most recent deposit where possible, and are subject to identity verification checks before release. 7 lucky aims to process approved withdrawal requests promptly, though processing times may vary depending on your payment provider and account verification status. Any fees charged by your payment provider in connection with deposits or withdrawals are your responsibility and are not covered by 7 lucky.
Bonuses and promotional offers available on 7 lucky are subject to individual terms that are published alongside each offer on the Promotion page. All bonuses carry wagering requirements that must be met before any associated winnings can be withdrawn — the specific wagering multiplier and eligible games are stated in each promotion's terms. Bonuses are intended for personal use only and may not be transferred between accounts. 7 lucky reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, and to void bonus funds or winnings if there is evidence of abuse, exploitation of system errors, or use of multiple accounts to claim the same offer. Players who participate in the VIP programme receive additional benefits as described on the VIP page, and those benefits are also subject to the terms applicable to each tier.
All games available on the 7 lucky platform — including slot games and fish shooting games — are operated using certified random number generation systems to ensure fair and unpredictable outcomes. Game results are final once a round is completed and cannot be reversed except in the case of a verified technical error on the platform's side. Players are expected to use the platform in good faith and must not attempt to exploit software bugs, use automated tools or bots, or engage in any form of collusion or fraudulent play. Any winnings generated through exploitative behaviour will be voided and the account may be permanently closed. 7 lucky is not responsible for losses resulting from a player's misunderstanding of game rules or mechanics — it is your responsibility to familiarise yourself with how each game works before placing bets. Detailed information about individual game types is available on the Slot Game and Fish Game pages.
7 lucky is committed to promoting responsible gaming practices among all players on the platform. We provide self-management tools that allow you to set limits on your deposit amounts, session duration, and overall activity — these tools are described in full on the Responsible Gaming page. If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to make use of these tools or to contact our support team for assistance. Players who request a self-exclusion period will have their account access suspended for the duration they specify, and this restriction cannot be reversed before the period ends. 7 lucky does not target or market to individuals who have self-excluded or who have indicated that they wish to stop playing. Gaming on this platform is intended to be an enjoyable leisure activity — if it stops being that for you, please seek help through the resources listed on our Responsible Gaming page.
7 lucky reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice where the circumstances require immediate action. Grounds for suspension or termination include but are not limited to: providing false registration information, operating multiple accounts, engaging in fraudulent transactions, attempting to manipulate game outcomes, or violating any applicable law or regulation. Upon termination for cause, any bonus funds held in the account will be forfeited, and withdrawal of remaining real-money balances will be subject to a review process. Players who wish to close their own account voluntarily may do so by contacting the support team — any verified real-money balance at the time of voluntary closure will be returned through the player's registered payment method after standard verification checks are completed.
The 7 lucky platform is provided on an "as available" basis, and while we make every effort to maintain uninterrupted service, we cannot guarantee that the platform will be free from technical interruptions, delays, or errors at all times. 7 lucky shall not be liable for any loss of winnings, data, or opportunity arising from platform downtime, connectivity issues on the player's side, or circumstances beyond our reasonable control. Players access and use the platform entirely at their own risk, and it is your responsibility to ensure that your device and internet connection are suitable for gameplay. To the maximum extent permitted by applicable law, 7 lucky's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the thirty days preceding the event giving rise to the claim. Nothing in these terms limits liability for fraud, gross negligence, or any other matter that cannot be excluded by law.
7 lucky may update these Terms and Conditions from time to time to reflect changes in platform features, applicable regulations, or operational requirements. When material changes are made, we will update the "last updated" date at the top of this page. Continued use of the platform after any update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically so that you are always aware of the current rules that apply to your account and activity. If you do not agree with any updated terms, you should stop using the platform and contact support to arrange the closure of your account and the return of any verified real-money balance.
If any part of these Terms and Conditions is unclear, the FAQ page covers the most common questions about accounts, payments, bonuses, and gameplay rules. You can also reach the 7 lucky support team directly at support at 7lucky.app for account-specific queries.